How ANSTO uses 360 feedback to improve employee communication

ANSTO (Australia’s Nuclear Science and Technology Organisation) introduced Howamigoing to help employees gather and give psychologically safe feedback on their terms.

In this video we speak with their CEO, Shaun Jenkinson, to learn about how it’s working for them.

‍

Key take outs:

1. Using a feedback process that blends science and technology helps avoid communication gaps between knowledge workers
2. Feedback is necessary to change and improve, therefore getting good at it and “making feedback our friend” is imperative in business
3. To embed feedback as part of the culture it’s critical that it can be done quickly, so it happens regularly 
4. Feedback is valuable for CEOs to ensure they’re adapting to the varying communication styles of their colleagues
5. 360 feedback via Howamigoing is very easy to do and runs itself in the background — no chasing people up or waiting for the results to be analysed 
6. The questions are powerful and enable those responding to give high quality feedback
7. Remember to use Good vibes to send shout outs and praise people when they’ve done great work

‍