This article is an extract from the book 10 fatal feedback mistakes that kill team culture. Click here to download a full PDF copy.
Google Docs, Google Sheets, Microsoft Word or Excel are perfect for simple exchanges of information between a few people.
But once you have ten or more people in your business, they are not the right medium for managing feedback processes.
Here are four reasons why:
There are now a few tools designed specifically to help companies automate their performance feedback processes. Of course, I'm biased, but I do believe that Howamigoing is the best tool available.
Firstly, it’s just really easy to use. It looks and feels like Pinterest or Tumblr, but it’s technically an HR tool. We believe beautiful design is not a nice to have, but a need to have. Humans are visual animals, that’s why art is a thing. Our eyes and brains judge things faster than we can find the words to justify why.
Secondly, it’s made with the employee in mind, meaning:
Thirdly, it’s one of the few anonymous feedback and public praise platforms that are available on an entirely self-service, Freemium basis. No need for lengthy and complex onboarding processes.
In late 2019, Metro Bank used Howamigoing to do a three-week strengths-based 360 feedback cycle across two branches in West London. After reading their feedback, 57% of branch staff said they felt more confident and 57% said they felt more valued (that’s not a typo!). Not one person said they felt less confident or less valued.
What would it mean for half of your team to all of a sudden feel more confident and valued?